Partnership with Lloydspharmacy offers better service for outpatients

Lancashire Teaching Hospitals NHS Foundation Trust has extended its partnership with Lloydspharmacy following a successful pilot at Royal Preston Hospital.

From September Lloydspharmacy will provide dispensing services for outpatients at Royal Preston Hospital, the Rosemere Cancer Centre, and Chorley and South Ribble Hospital.

The partnership aims to ensure outpatients can collect their prescriptions promptly following an outpatient clinic appointment or Emergency Department attendance Outpatients will also be able to collect their medication from nominated Lloyds Pharmacies in the local area, leaving the prescription for dispensing at the Lloydspharmacy at the hospital site after their appointment and picking up their completed prescription when convenient.

Andrea Ashton, pharmacy operations manager, said: “Our pilot demonstrated that Lloydspharmacy was able to offer a very effective dispensing service for outpatients.

“This partnership has also freed up our own staff to work more closely with colleagues in wards and clinics, to check that all prescriptions are safe and effective, ensure medication histories are confirmed as soon as possible after patients are admitted, and get medicines ready quickly for patients when they’re being discharged.  This has improved our processes but more importantly gives patients a better service and experience.”

Andrew Willetts, public sector & healthcare services director for Lloydspharmacy, said: “We strive to develop partnerships with NHS Trusts that deliver immediate and long-term benefits for both the Trust and its patients, and that is what this particular partnership achieves.

“It’s vital that patients have a seamless integration back into their communities and that hospital pharmacists can maximise their clinical expertise on the wards. We are delighted to be able to assist Lancashire Teaching Hospitals NHS Foundation Trust and help them maintain the healthcare of the patients they serve.”

Karen Partington, chief executive of Lancashire teaching hospitals NHS Foundation Trust said, “This is a great example of innovative practice that develops team working, improves the effectiveness of care, delivers value for money, and most importantly provides a quicker and more convenient service for patients and their families.”

Adam Irvine, business development manager for Lloydspharmacy, said: “We are delighted to have been appointed as providers for the outpatient dispensing facilities at Lancashire Teaching Hospitals NHS Foundation Trust.

“Our relationship with the Trust has proven successful during the pilot phase and we are looking forward to continuing this on a longer term basis. Delivering excellent services to patients through effective partnership whilst helping the Trust to be as efficient as possible was, and continues to be, our objective.”