A new distribution centre in Northamptonshire has become operational today to cater for the thousands of extra people demanding an online service from LloydsPharmacy.
The warehouse, at Calvary Hill Industrial Estate in Weedon, will employ 37 people and provide an extended product range to customers of LloydsPharmacy.com. Over 10 million people visited the website in the last year with demand more than doubling over the last couple of months due to COVID-19.
Kyle Rowe, chief digital and marketing officer for McKesson UK (parent company of LloydsPharmacy), says: “We already had plans for expansion, but the coronavirus pandemic has meant that more and more people are shopping online and we expect that trend to continue. We’re switching to a new platform which will make shopping online for health and wellbeing items even easier, expanding our range and moving to a new warehouse with more capacity.”
Before the pandemic, the best selling items on LloydsPharmacy.com were electrical health, skin care, hair loss treatments and brands such as My Perfect Eyes and Instant Effects. However, in recent weeks, the demand for face masks, hand sanitiser, respiratory devices and home beauty products has reflected the impact of the coronavirus outbreak. Online sales have more than doubled since the pandemic started and over 40% of online sales in May were for masks.
Kyle continues: “LloydsPharmacy has customers that are keen to engage with us both digitally and in person whether it’s looking for health advice, shopping for skincare needs or finding their nearest LloydsPharmacy. The new website makes this quicker, easier and a better experience for our customers as well as giving them access to products that they may not be able to get in store such as a wide range of health monitoring devices.”
People who order before 3pm can receive next day delivery or they can Click & Collect from a LloydsPharmacy.
LloydsPharmacy also has an online repeat prescription service at Echo.co.uk