LloydsPharmacy teams up with EDF to help deliver vital medicines

Around 25 volunteer engineers from energy company EDF will start delivering medicines to patients in The South and South West on behalf of LloydsPharmacy from today (Monday, 4th May 2020).

LloydsPharmacy patients will start to see some new faces delivering their medicines from today in Bristol, Brighton, South West London and across the South of England. The demand for home delivery of prescriptions has significantly increased over the last few weeks due to COVID-19 and, like other businesses, LloydsPharmacy has also been dealing with higher than average absence rates amongst its employees.

EDF Smart Metering engineers that would normally be installing smart meters have stepped up to help their local communities as non-essential metering appointments been postponed.

Head of central operations for LloydsPharmacy, Lucy Robertson, said: “We are incredibly proud of the work that our frontline pharmacy colleagues are doing to support their communities and provide the vital supply of medicines and advice they need through the pandemic.

“It’s important that we protect the most vulnerable, especially those who are shielded or self-isolating so we are prioritising home delivery of essential medicines for those groups. The EDF engineers are used to visiting people’s homes and therefore already have the appropriate security checks which was an additional factor when setting up this partnership.

“We are very grateful for the help that EDF has given us to make sure people receive their medicines safely and I know our customers will want to say a big thank you to them too.”

The EDF volunteers have been matched to local pharmacies and have received virtual training on how they undertake their new role, the different types of deliveries they will be involved in and – above all – patient and driver safety and how to maintain social distancing.

Philippe Commaret, managing director for customers at EDF, said: “EDF is committed to serving our local communities, and this partnership with LloydsPharmacy is the latest in our efforts to ensure that the most vulnerable continue to receive the vital medicines they need during these challenging times. None of this would be possible without our exceptional team of volunteers and I thank them all for going above and beyond to support.”